Returns and exchanges
Making an exchange is easy! Items purchased from punchymagnolia.com are eligible for exchange for store credit within 14 days of the date the merchandise was purchased. Merchandise returned after 14 days will be accepted at the discretion of Punchy Magnolia. Please note exchanges will NOT be accepted after 30 days.
Please note on exchanges for different sizes or colors the purchaser is responsible for shipping charges.
Please send an email via the contact page. if you are wanting to return/exchange an item. Items must be returned new, unused, and with all tags attached.
ALL SALE ITEMS, AND FINAL SALE ITEMS WILL NOT BE ACCEPTED FOR EXCHANGE OR RETURN. NO EXCEPTIONS.
Items using a promotional code will only be eligible for a return or store credit, purchases made using a promotion code are nonrefundable.
Our address for returns is:
Punchy Magnolia | P.O. Box 19023, Minneapolis, MN 55419
If you receive a faulty item, please contact us as soon as possible. We will make every effort to accommodate your cancellation as long as the order has not shipped. Please make sure to include your order information in the email. Once the item has been shipped, we are unable to cancel the order. In this case, please refer to our return policy, listed above. If you have any further questions, please send a message via the contact page.
When your package arrives at Punchy Magnolia within the 14 day timeline specified above, your store credit or refund to the original form of payment will be processed within 5-7 business days. You will be notified via email to the email address provided upon checkout. Please note your banking institution may require additional time for the refund to reflect back on to your account.
We ship to virtually any address in the US using USPS.; shipments to Canada and Internationally will incur a higher postage rate We process orders the same day if they are received before 4:00pm CT. Arrival date is 3-5 business days from order, custom orders can take up to 10 days based on availability. If rush delivery is needed, additional shipping charges will be applied.